Noise-free guestrooms cannot be guaranteed Prepaid credit cards are not accepted for any bookings or onsite payments

This property accepts credit cards cash is not accepted

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed Government-issued photo identification and a credit card may be required at check-in for incidental charges They definitely want to make it right and it is our favorite place to go for a special night out.Extra-person charges may apply and vary depending on property policy Everything was as it always is, other than that one time, and we will definitely return. I wrote to Binions and told them of my one time only bad experience, and they more than made up for it with two free entrees and they brought out free appetizers. Because she just took it, on a 28 dollar bill, it infuriated me when the service was not up to par. I waited and waited and the waitress never came back out, to see if she brought my twenty back so I could leave her tip. The waitress took it, while I was waiting and talking, opened it up and she had taken the twenty and my comp covered the meal. When mine came, my bill was only 28.00 and I had comp,but wasn't sure how much and so I left a 20 with my players card in the folder.

One person's prime rib was all fat, we waited forever for our food, potatoes and steak were cold. I believe it was the waitress being new and not knowing what they were doing. Have been here many times, and it is the best! Only one time about two months ago, did we have poor service and poor food.

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